
FAQ
Find your answer here
How long does shipping take ?
Our goal is to provide you with the best shipping options, no matter where you are located. We serve hundreds of customers worldwide every day and are committed to delivering top-tier service.
The order delivery timeline is divided into two stages:
Processing Time: 1-3 days
Shipping Time: 5-14 days (depending on the postal service)
We strive to ensure that your order arrives in a timely and efficient manner.
How do I place an order?
Add items to the shopping cart
After adding the items, click on the shopping cart to review your selections. If you're satisfied with your choices, click "Proceed".
You can complete your payment either through the website directly or via PayPal:
If you wish to pay via the website, choose your payment method and enter your details.If you prefer to use PayPal, select the PayPal option.
Enter your shipping address. Make sure the details are correct if the shipping address differs from the billing address.
After entering all details, confirm your order and proceed to payment to enter your payment information.
Click "Complete Order" to finalize the process.
After completing your order, you will receive a confirmation email containing your order number and purchase details.
If you encounter any issues during the checkout process, feel free to contact us via email at support@strepshop.com .
How do I know my order has been successfully placed?
You will receive a confirmation email containing your order number and purchase details.
How can I remove items from my cart?
First, click on the "Shopping Cart" icon at the top right corner of your screen. This will allow you to view all the items currently in your cart. Once you've identified the item you wish to remove, click the "Remove" link at the bottom of the quantity list. This will automatically remove the item and update the page to reflect your changes.
What are your payment options?
We accept four major credit cards:
MasterCard
Visa
American Express
Discover
Additionally, we offer payment options via:
PayPal
Apple Pay
Couldn't find your answer?
If you couldn't find the answer you're looking for, feel free to reach out to our customer service team! You can contact us via email at support@strepshop.com , and we'll be happy to assist you with any questions or concerns you may have.